Are professional critics still writing reviews of their eating or shopping experiences? Remember those people? Well, I want to be one. There is a SEVERE lack of customer service if any left at all.
I get that I am just one opinion but growing up in the CS business both wholesale and retail, I know what true CS should look like. Allow me to share: (my opinion) lol
We went to three stores today in Galveston, on the beach, in search of that perfect long-sleeved beach shirt. We love the shops with a shirt heat press and iron-ons to make a custom shirt.
#1 Had the heat press and iron-ons but only did them for their inventory and not for the customer. No one greeted us or acknowledged us as customers. We left!
#2 Had a heat press and iron-ons but no long-sleeve shirts. It's February people! We left!
#3 I walked up to the counter where two employees were talking,
I am like 2 feet from them staring at them waiting to ask a question, but they keep talking. I interrupted and asked my question anyway. They had no long-sleeved shirts. We left.
Not one store greeted us, acknowledged we were customers, and said nothing when we left. Do they ever wonder why their business is failing? So, you stuck with me for a few minutes and read the whole rant. Q. Why is there such a great shortage of CS?
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