Tuesday, October 11, 2016

5 Words Every Employee Wants to Hear



Creating a fun, safe, and inviting environment at your office is important to your employees working there. If you want employees that can’t wait to get to the office each day, then there are certain words they need to hear on a daily and weekly basis. As a leader, you can make or break the office atmosphere by taking the initiative to add value to them. Here are my top 5 words I try and use daily and weekly to each employee. 


  • Good morning – every day as I arrived to the office I would make the rounds to those in their office and just say "Good Morning" with a smile. A simple yet invited gesture that says thanks for noticing me!
  • Great Job – whenever possible I would look for a reason to tell an employee what a great job they are doing. I would maybe see a project they cranked out that was outstanding and I commented to them "great job".
  • Thank you – look for things about your employees to be thankful for like getting a project done early, or going the extra mile on something, or just being attentive to special things they get accomplished.
  • You rock – adding a little fun to an employee’s day will go a long way in building a good relationship. Watch and be alert to things they accomplish that maybe was more than expected or chipping in on an office project that needed extra help.
  • Can I help you? – you can tell when an employee is down or not up to par by their countenance and or actions around the office. Don’t miss this opportunity to just ask how they are doing and if you can help them. 
 
By using all five of these daily and or weekly, you will be adding value to each employee. Adding value makes people feel better about themselves and causes them to serve and work with vigor. When employees hear these on a regular basis, they can’t wait to get to the office to be noticed, encouraged, and valued.  It just works!

Rick Cadden CCA, CCBA is a Certified Business Administrator with over 40 years of experience with employee relations as a business owner and church business leader.

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